FAQ
Clear answers about deposits, scheduled returns, your bonus, withdrawals and account access.
Account & access
What do I need to register?+
Enter your FaucetPay email and a 6-digit PIN. New here? Your account is created automatically. Already a member? Use your existing 6-digit PIN. Your registered email is also your withdrawal destination.
How do I change or recover my PIN?+
Change your PIN from Account by entering the current PIN and confirming a new one. If you forget it, use Recover access: request the 6-digit code sent to your registered email, then choose a new PIN. Codes expire after 10 minutes. For an email issue, contact support; do not create a payment destination in chat or send your PIN to an operator.
Can I choose a different withdrawal email?+
Withdrawals use the FaucetPay email registered on your account. The withdrawal form does not accept a separate destination. If that email has a problem, contact support before requesting a payout. Never send an email password, PIN or recovery code in a support conversation.
Deposits & plan
Which coins can I use?+
Choose a deposit between 0.1 and 10000 USDT in value. FaucetPay checkout shows the available payment coins and any conversion. Your Fa Pay balance and plan are denominated in USDT. Complete payment in FaucetPay and wait for confirmation. A pending order or a return to the website alone does not activate a plan.
Is the principal included?+
The current plan schedules a 130% total return over 24 hours, including the original principal. Net scheduled profit is 30%. The first credit becomes due one full hour after payment confirmation, followed by one credit per full hour. Principal is distributed within those credits and is not added a second time at the end.
When does my plan start?+
The first credit is due one hour after confirmation. 130% total is distributed over 24 hours, including your principal. Missed hours are caught up automatically.
What are the current deposit and withdrawal limits?+
Deposits: 0.1–10000 USDT in value. Minimum withdrawal: 0.00001 USDT, paid in USDT to your FaucetPay email. Fa Pay’s withdrawal fee is 0. The limits displayed here follow the current platform settings.
My deposit is still pending. What should I do?+
First check that the FaucetPay payment was completed and matches the order amount. Refresh your dashboard and review the deposit history. If the payment is completed but remains pending, contact support with the payment reference, amount, coin and date. Do not assume a checkout redirect is proof that the plan has started.
Why can hourly amounts differ slightly?+
Balances use up to 8 decimal places. Some scheduled totals cannot divide evenly into hourly credits. Small rounding differences are carried into later credits so that the complete schedule matches the recorded total. The calculator’s per-hour figure is an approximation, not an extra payment.
Do new settings change an existing plan?+
Each plan keeps the amount, total return and duration recorded when its deposit was confirmed. New offer settings apply to new plans. Registration bonus daily earnings and duration are recorded when the account is created. Check your dashboard for the conditions of your own active plans and bonus.
Bonus & referrals
How does the bonus work?+
New accounts receive 100 USDT of promotional capital. This capital cannot be withdrawn. It generates 0.0001 USDT per day for 15 days, credited by completed hours. The maximum scheduled bonus earnings over the full period are 0.0015 USDT. Only the earnings enter your withdrawable balance; the normal withdrawal minimum applies.
How are referral commissions paid?+
Share your personal referral link from the Referrals page. Earn 10% from each confirmed deposit made by a directly referred member. This is a one-level program: there is no commission from a referral’s referrals, registration bonus, earnings or withdrawals. Commission is credited after the deposit is confirmed, not when an account or pending order is created.
Can I withdraw without depositing?+
Withdraw from your available earned balance once it reaches 0.00001 USDT. Enter the amount and your PIN. USDT is sent automatically to the FaucetPay email registered on your account. Fa Pay charges zero withdrawal fee and does not require a deposit before withdrawal. Provider availability, account eligibility and sufficient platform funds still apply.
Withdrawals & status
What happens if a withdrawal fails?+
A confirmed rejection returns the reserved balance. If the result is uncertain, the same withdrawal is retried automatically without a second charge. Check its status in your dashboard.
Understanding withdrawal statuses
The request is recorded and its amount is reserved from your available balance.
The payout is being submitted to FaucetPay. Wait for the recorded result.
The result is not yet confirmed. The same request is retried automatically; the reserved amount is not charged again.
FaucetPay has confirmed a successful payout. Check your FaucetPay payment history.
The request was definitively rejected and its reserved amount was returned to your available balance.